• All appointments must be cancelled within 24 hours of the scheduled appointment time. Any appointments cancelled within 24 hours of the scheduled appointment time will incur a 50% cancellation fee (50% of the service price), which must be paid before another appointment can be scheduled. Payment can be taken over the phone with a credit card or in-person.
• All no-shows will incur a 100% no-show fee (100% of the service price), which must be paid before another appointment can be scheduled. If the client no-shows 3 times, they will no longer be able to make an appointment.
• First offenses to the cancellation and no-show policies will be given a verbal warning to reiterate the policies. No fee will be incurred for first time offenses.
• Clients are considered late 5 minutes after their scheduled appointment time and must reschedule their appointment, unless the slot after their appointment is available. Clients who show up late and do not reschedule their appointment must pay the 50% cancellation fee. It is strongly encouraged that the client call the salon if they feel that they are running late.
• Clients must inform the esthetician of ANY changes in their health, prescription medications, or skin care regimen since they last filled out an intake form BEFORE the appointment begins. If there have been any changes, the client must fill out a new intake form. The esthetician is not responsible for any damages to the skin caused by any changes that have not been brought to her attention.
• The esthetician is not responsible for any breakouts or reactions that occur after the wax or a failed lash lift or brow lamination service due to improper aftercare. Furthermore, the esthetician is not responsible for a failed lash lift or brow lamination service if the client wears makeup to their appointment after being instructed not to.
• Clients may receive a bikini/Brazilian wax while on their period; HOWEVER, they MUST be wearing a tampon or menstrual cup during the service. Otherwise, the service cannot be performed due to the risk of blood born pathogens. Tampons are provided to clients who need them. Clients on their period who refuse to wear a tampon or menstrual cup must reschedule their appointment. Cancelled appointments for this reason will incur the 50% cancellation fee.
• The “Maintenance Brazilian” price ($50) is reserved only for those clients who have received a Brazilian and pre-book their next service within the next 4-6 weeks. If a Maintenance Brazilian service is cancelled or isn't rescheduled within 4-6 weeks of the previous wax, the price will revert to the full price Brazilian ($55).
• Children who cannot be restrained in a stroller or carrier are not allowed in the treatment room per the esthetician’s insurance policy and cannot be left unattended in the salon, so please set up childcare before your appointment. Babies and small children who can be restrained are welcome.
• The esthetician has the right to refuse any individual who is not receiving a service entry to the treatment room.
• All no-shows will incur a 100% no-show fee (100% of the service price), which must be paid before another appointment can be scheduled. If the client no-shows 3 times, they will no longer be able to make an appointment.
• First offenses to the cancellation and no-show policies will be given a verbal warning to reiterate the policies. No fee will be incurred for first time offenses.
• Clients are considered late 5 minutes after their scheduled appointment time and must reschedule their appointment, unless the slot after their appointment is available. Clients who show up late and do not reschedule their appointment must pay the 50% cancellation fee. It is strongly encouraged that the client call the salon if they feel that they are running late.
• Clients must inform the esthetician of ANY changes in their health, prescription medications, or skin care regimen since they last filled out an intake form BEFORE the appointment begins. If there have been any changes, the client must fill out a new intake form. The esthetician is not responsible for any damages to the skin caused by any changes that have not been brought to her attention.
• The esthetician is not responsible for any breakouts or reactions that occur after the wax or a failed lash lift or brow lamination service due to improper aftercare. Furthermore, the esthetician is not responsible for a failed lash lift or brow lamination service if the client wears makeup to their appointment after being instructed not to.
• Clients may receive a bikini/Brazilian wax while on their period; HOWEVER, they MUST be wearing a tampon or menstrual cup during the service. Otherwise, the service cannot be performed due to the risk of blood born pathogens. Tampons are provided to clients who need them. Clients on their period who refuse to wear a tampon or menstrual cup must reschedule their appointment. Cancelled appointments for this reason will incur the 50% cancellation fee.
• The “Maintenance Brazilian” price ($50) is reserved only for those clients who have received a Brazilian and pre-book their next service within the next 4-6 weeks. If a Maintenance Brazilian service is cancelled or isn't rescheduled within 4-6 weeks of the previous wax, the price will revert to the full price Brazilian ($55).
• Children who cannot be restrained in a stroller or carrier are not allowed in the treatment room per the esthetician’s insurance policy and cannot be left unattended in the salon, so please set up childcare before your appointment. Babies and small children who can be restrained are welcome.
• The esthetician has the right to refuse any individual who is not receiving a service entry to the treatment room.